Comment on Update: Site problems and our firewall upgrade

  1. samjohnsson Tue 21 Aug 2012 10:42PM UTC

    Purple clockwork gears

    Hi, gemnoire!

    If you've got a minute, could you send Support a ticket with the following info:

    * What model Kindle you're using;
    * What version OS you're using and what version browser (if you're not using stock); and
    * Are you connecting via wifi or a cellular network, and if the latter, who your provider is?

    We're trying to trace the pattern of disconnects, so every piece of information we receive is valuable!

    Best,
    Sam J.
    AO3 Support

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